Container
(where and how to retrieve it)
Expatriate transfer Services team will provide the contact details of TEAM Relocations to the employee with the start of the transfer process (so prior to the departure to The Netherlands). Once the belongings are in Rotterdam the employee will be contacted / notified by TEAM Relocations. The container can be stored for a maximum of six months.
Once you have found permanent accommodation contact TGG to inform them about the date when your personal effects can be delivered.
Housing
Property market
In The Hague the housing mostly falls
into two categories, flats (apartments)
and terrace style houses (Herenhuis).
The houses are typically on 2-4 levels
and offer a reasonable amount of space.
Gardens tend to be small. Street parking
is common, although some flats have
their own car parking arrangements.
Do take the parking situation into
consideration when making a choice
, especially if you have small children.
Popular Housing Areas
for Expatriate Families in and around
The Hague:
| Voorschoten |
c.14km from The Hague |
15-20 mins driving time |
| Wassenaar |
c.10km from The Hague |
15-20 mins driving time |
| Leiden |
c.18km from The Hague |
35-40 mins driving time |
| Voorburg |
adjacent to The Hague |
15-20 mins driving time |
| Rijswijk |
adjacent to The Hague |
15-20 mins driving time |
| Leidschendam |
adjacent to The Hague |
15-20 mins driving time |
| Oegstgeest |
c. 20km from The Hague |
35-40 mins driving time |
• Statenkwartier & Scheveningen (convenient
for French School, German School)
Especially popular for singles, couples
and also for families with children
in centrally located schools. The
Statenkwartier is a stylish area with
lots of charm. Here you will find
older homes/ apartments with big rooms
and high ceilings. Good shop, deli
stores cafes and restaurants are to
be found on Statenkwartier’s
main street Frederik Hendriklaan or
“The Fred”as the locals
call it. Scheveningen is a mix of
the old and new style. The seaside
promenade with restaurants and shops
is a major tourist destination. Public
transport by tram/bus is good.
• Benoordenhout (convenient
for the Haagsche School Vereniging HSV)
Near city centre and walking distance
to the Shell offices and well located
for public transport by bus. Popular
for expatriates of many nationalities – families or couples.
• Voorburg & Leidschendam
(convenient for The British Junior
School at Mariahoeve)
Reasonably convenient for the Shell
offices in Rijswijk. Here you will
find a generous sprinkling of expatriates
of a variety of different nationalities.
Good public transport system.
• Wassenaar
(convenient for The American School)
A village with typical Dutch charm,
popular with the diplomatic community.
The preferred location for families
with children at the American school,
also popular for the British Senior
School in Voorschoten. Houses range
from modest to palatial, but expect
to pay more than in most other areas.
Very densely populated with expatriates!
No train service, regular bus service.
Shell offices in The Hague and Rijswijk
are easy to get to by car.
• Voorschoten
(convenient for The British Senior
School)
Another charming Dutch village on
the River Vliet. A few families from
the American School live here as well.
Not a hot spot for singles! Excellent
train and bus service to The Hague.
• Oegstgeest
(Rijnlands Lyceum Oegstgeest - English
language IB programme)
Convenient to ESTEC- ESA. Still very
much a traditional Dutch community,
but does attract some expatriates
as well. Housing (and schooling) less
expensive than in Wassenaar or Voorschoten.
Not convenient for public transport
to The Hague.
• Leiden is
an old University town, with charm,
shopping and nightlife. Trains available
to Utrecht, Amsterdam and The Hague.
The outskirts of Leiden, (near Voorschoten)
are reasonably convenient to Shell
offices in Rijswijk and also the British
Senior School.
Company Owned Properties
Expats in the The Hague area no longer need to request approval to rent 'permanent housing' on the open market, as long as this is done through Team Relocation.
Vacant Shell 'permanent property' will be sold gradually over the next few years.
Estate Agents
On the Dutch market we use an Estate
Agent (a Makelaar) when buying or
renting accommodation. For rental
accommodation, Team Relocations is able to provide a list of
approved NVM (Nederlandse Vereniging
voor Makelaaars) estate agents. On
the rental market a distinction is
made between fully furnished, partly
furnished and unfurnished accommodation.
Discuss with your allocated makelaar
whether you seek furnished, partly
furnished or unfurnished property.
Most partly furnished properties have
cooker, fridge, washing machine and
tumble dryer as standard items included.
Curtains and carpets may or may not
be included in the deal. If unfurnished,
light bulbs and light switches may
even be removed! It is your makelaar’s
job to help you find a suitable home
and also to negotiate the rent on
your behalf. In return you will have
to pay a fee, which can be up to one
months rent. Make sure you have a
clear understanding of the fees as
you may be asked to sign an agreement.
Most estate agents will collect you
from your hotel or transit accommodation
to show you around any properties
on offer. Ask for a print out of any
available properties on Friday afternoon.
Over the weekend you can pre-screen
the locations and decide whether it
is worthwhile arranging an appointment
to view the property the following
week. Ideals and expectations often
have to be compromised, but no Expatriate
has ever been left homeless by not
finding somewhere suitable to live!
Time and patience are needed, in large
doses, to succeed in finding a house
that will eventually become your home.
When buying a property it is recommended
to use an approved NVM estate agent.
A good makelaar will not just show
you a property; he/she will recognize
the strengths and weaknesses in a
potential purchase. Overall costs
of a house (incl. the makelaars fee)
are about 10% of the purchase price
(kosten koper). Agree the makelaars
fee before you start looking at houses!
To get an idea of what's on the market we can recommendthe following websites:
www.housingonline.nl, www.pararius.nl , www.funda.nl , www.perfecthousing.nl, www.
Enormo.nl (also lists properties abroad), www.jaap.nl, www.huurwoningen.nl/in/den-haag/ and www.zoekallehuizen.nl. Other websites are: www.huislijn.nl, www.huistekoop.nl, wwwmiljoenhuizen.nl, www.huibwonen.nl and www.vbo.nl.
Be aware: A verbal “yes” is legally binding, both for renting
or buying a property.
Staff/Home
Help
Ask friends and neighbours for the
current wage scale for domestic help.
Your responsibilities as an employer
depend on the number of hours required
and the type of work. Many expatriates
employ a cleaner on a ‘casual’
basis. On a twice a week basis, a
cleaner will expect a two week holiday
with pay, payment while ill, and a
coffee break. It is usual to supply
a key for access to the house in your
absence.
These are the categories of domestic
help in The Netherlands:
| Babysitter (many schools have
baby-sitting lists) |
Kinderoppas |
| Housekeeper |
Huishoudster |
| Cleaner |
Werkster |
| Mother’s helper |
Kindermeisje |
| Cook |
Kok |
| Gardener |
Tuinman |
For general help in the garden, check
the yellow pages (Gouden Gids) under
Tuinarchitect for Landscape Gardeners
or Tuinaanleg en Onderhoud for garden
upkeep and layout.
Catering help for large parties can
be found by word of mouth or under
Cateringservice in the yellow pages.
Contracts
If you have acquired live
in help, you should prepare a contract
stating: working hours, salary, taxes,
duties, holiday allowance etc. You
may also be responsible for social
insurance payments. Please check with
UWV-GAK, Leeghwaterplein 1, 2521 CT
The Hague or
Scheveningseweg 54-54 2502 LS , The Hague. Tel. 0900 - 92 95.
Website: www.uwv.nl.
Locksmith
Spare keys for transit accommodations: 070 377 6313 (Shell Security Control room)
A-Keys (Recommended) 25 hr Service – will come in 30 min.
070 345 0273 06 5233 3817
www.a-keys.nl
De Rooy Slotenspecialist 24 hr Service
070 710 1019
www.derooyslotenspecialist.nl
Riboglas 24 hr Service – will come within 30 min.
For glass, locks etc.
015 212 6422 (Choose 1)
www.A1Beveiliging.nl 30 Min Service
Delft, The Hague, Leidschendam, Nootdorp, Pijnacker, Rijswijk, Voorburg, Wassenaar, Zoetermeer
070 387 6600
Also for appointments for security measures and new locks.
Cars
Driving licence requirements and
insurance
In case you hold a driving licence
coming from the European Union Member
states, Norway, Iceland or Liechtenstein
(EU/EES), you can drive with
your licence for 10 years from the
date of issue of this foreign driving
license. However, if your driving
licence is more than 9 years old, you
may continue to drive with it in the
Netherlands for one year calculated
from the date of registering with
Dutch Council, provided the driving
license is still valid.
If you are a non-European citizen
but can exchange your license for
a Dutch one you will have to pay a
fee to the Gemeentehuis
with:
• 2 colour passport photos (taken from the front, mouth closed, light background)
• Original certificate of registration
• Valid foreign driving license
• Passport
• Resident permit
• 30% tax rule letter
Note: be aware that there is a
period of time to exchange your driving
license, after that time you will
need to take the driving test (theory
and practical).
Always keep a photocopy of your home
country, driving license.
In case you want to obtain a Dutch
driving licence you need to complete
successfully a theory and practical
test at the Central Office for Motor
Vehicle Driver Testing (CBR). Please
check with CBR, Head Office Po/Box
5301 HH Rijswijk, and tel.0703720500.
It is not possible to exchange an
international driving licence for
a Dutch driving licence.
Useful websites: www.rdw.nl
; www.rijbewijs.cbr.nl
; www.rijbewijs.nl
Country Specific Driving
Habits
Seat belts are mandatory,
front and back for all ages. Failure
to comply bears a heavy penalty! For
more information on “Child safety-the
rules on car seats” please visit
www.denhaag.com.
• No one under 18 may drive
a car and no one under 16 may drive
a motorized bike (bromfiets)
• You must carry a break down
triangle with you
• In Dutch traffic, traffic
regulations are strictly obeyed. These
are the important ones regarding the
use of bicycles or pedestrians:
• All traffic (not pedestrians)
coming from the right has the right
of way (unless there are “shark
marks on the road”)
• Traffic on the small roundabouts
has the right of way, unless indicated
otherwise.
• Traffic turning at a corner
must give way to all traffic, including
pedestrians that are continuing straight
ahead.
• The use of marked bicycle
lanes is obligatory.
• Most main junctions have separate
traffic lights for cyclists.
• When crossing a main road
on foot make use of the marked pedestrian
crossings and mind the traffic lights.
Do not cross when the pedestrian light
is red! You could be fined.
Cycling:
Cyclists are not allowed to cycle
on pavements (sidewalks) in The Netherlands.
There are cycle paths all over to
ensure cyclists’ safety. Cyclists
are expected to signal any change
of direction by hand. Beware of small
but fast motorbikes that also use
the cycle paths. Observe the special
traffic lights for cyclists at major
intersections. If there is no bike
path, cyclists may ride on the street,
keeping to the right as much as possible.
You are advised to keep you bike under
lock when not in use and park it at
secure bicycle shelters whenever possible
to avoid theft. Cycling when drunk
or not using your lights at night
will incur a fine. Be aware of tram tracks. If you have to cross tram tracks do it at an angle.
Banking Local requirements
• It is advisable to set up
a bank account as soon as possible
because credit cards are not always
accepted in all shops, especially
in the supermarkets. The ABN-AMRO
bank is a commonly used bank amongst
expatriates in The Hague area, particularly
as there is a branch in both the Shell
building in Carel van Bylandtlaan
16 and Volmerlaan in Rijswijk. Banking
hours in the Netherlands are Monday
to Friday from 09.00 till 17.00 hrs.
One evening per week, known as koopavond
(shopping evening), large shops stay
open until 21.00 hrs. Some banks and
post offices will remain open until
20.30 or 21.00 hrs.
There are various methods
of payment:
• PIN (personal
identification number) debit card
system is widely used for the daily
shopping in the supermarket as well
as department stores, petrol stations
and restaurants. It is a must as there
is no equivalent to the chequebook
in The Netherlands. With the PIN card
you are able to draw money from your
account at the many cash point machines.
Allow a few weeks after you have opened
an account to receive your PIN card.
It is not uncommon to pay cash in
smaller shops and also when receiving
goods delivered to your home.
• Businesses and institutions
frequently use Acceptgiro’s.
An accept giro form is attached to
your bill. It carries the name and
the account of the beneficiary and
sometimes the amount due. Simply enter
your account number (name and amount if
necessary) and sign your name. You
send the accept giro to your bank
for payment and the amount will be
transferred from your account to that
of your creditor.
• Internet banking transfers
are also common methods of payment.
Shortly after opening an account you
will receive personalised Bank giro
transfer forms (overschrijving). Indicate
how much you want to transfer, fill
in the name and place of residence
of the beneficiary and a payment reference.
Send the form to your bank. The money
is deducted from your account within
a few days and credited to the beneficiary's
account.
• Standing orders, direct
debits and Euro cheques are
commonly used services/facilities.
A charge is made for any currency
exchanges made.
• Internet Banking
from home is the most efficient way
of running your account. Ask your
bank for details and an application
form.
• ChipKnip
is a ‘smart card’ facility
on your PIN pass or as a separate
pass. No password is necessary to
access the amount loaded on your card
and the purpose is to make it simple
to pay those small amounts on parking
meters, cinema tickets, train fares
etc. You will find a chipKnip cash
point located together with the normal
bank cash point machines.
Insurance
In
The Netherlands, insurance policies
are purchased from an insurer, either
directly or via an intermediary. Recommended insurances are: personal liability insurance, house and house contents
insurance, continuous
travel insurance, car insurance, car
legal aid insurance, passenger accident
insurance, insurance for valuables,
family legal aid insurance etc.
Shopping Supermarkets:
The most popular is Albert Heijn,
but there are many others like Super
de Boer, Jumbo, Aldi, Lidl and Hoogvliet.
Check your local store for opening
hours, but most are open well into
the evening during the week. Albert
Heijn now also has a dry-cleaning
service. Many supermarkets will provide
free self-service coffee to their customers
and most have a selection of fresh
flowers on sale. You are also able
to buy strippenkaarten for the trams
and phone cards for mobile and public
telephones.
For Albert Heijn’s online shopping
service: www.albert.nl
Expat / International food
shops:
You can find international
food products and ingredients in the
various specialty shops in expatriate
neighbourhoods - French traiteurs,
Italian trattorias, Indonesian tokos
etc.
Please see Appendix for a list or
contact Outpost The Hague for more
information
Air Miles:
It is worth getting an air
mile card to collect points on your
purchases. A list of participating
shops is provided with the application
e.g. points are awarded with Shell
petrol and can be exchanged for goods,
part payment or donated to your favourite
charity.
Bonus Cards:
Many shops run a system where you
either receive a discount on certain
goods with your bonus card (Albert
Heijn, Hoogvliet) or you collect points
to award you with a discount once
you have spent a certain amount. Only
worth doing in the latter case if
you are a frequent shopper in that
outlet.
Department Stores:
A full range of household items can
be found in Vroom & Dreesman,
de Bijenkorf and HEMA. In general
shops in The Netherlands except in
The Hague are closed on Sunday and
Monday morning and open from 09:00
– 18:00 hrs on weekdays, 09:00
– 17:00 hrs on Saturdays.
There is a special shopping night
once a week, koopavond, when the shops
stay open until 21:00 hrs (Thursday
night in The Hague).
Factory Outlets:
Batavia Stad Outlet Shopping Area
northeast of Amsterdam – more
than 70 stores filled with international
clothes labels as well as shoes, crockery,
gifts, jewellery, books and CDs.
Arena Boulevard, Amsterdam - Decathlon, Mediamarkt, Perry Sport, Prenatal and Furniture.
Mail order:
In the Netherlands there are many
possibilities of ordering a variety
of products by mail order over the
Internet. A few to mention are:
www.amazon.co.uk UK based and a great one for books,
CD’s, DVD’s. It provides
you with a very efficient service.
No import duty to be paid, only the
postage. Be aware of Amazon.com which
is based in the United States and
you will have to pay import duty!
In Belgium there is www.proxis.nl.
Another recommendable DVD-CD shop
online is www.plato.nl.
For electronics, “Correct” now offers an online ordering service www.correct.com.
Computers and computer equipment can
be ordered from www.informatique.nl. www.euro.dell.com provides a similar service.
Interested in buying clothes try www.wehkamp.nl.
A company that already existed before
the Internet era. Please contact Outpost
The Hague for more information on
the various mail order companies.
Markets
The open market is an economical
source of fresh fruit and vegetables,
dried fruits and nuts, fish, cheese,
pet food, clothes, plants and flowers,
antiques, stamps, books and many other
goods. Independent merchants who travel
to different locations on a regular
basis stock these colourful market
stalls. Most communities have at least
one market day per week. Check with
your neighbours or the gemeentehuis.
In the larger cities they will be
more or less permanent fixtures. As
an example of what you can expect,
we have listed a variety of markets
in, The Hague, Amsterdam, Rotterdam
and Wassenaar areas. List
of Markets
In The Hague Area
Post office
(stamps, Shell expatriate mail)
The Post Office will undergo many changes in the coming years. All existing Post Offices will close between now and 2010. The sale points where TNT Post and ING (bank) offer their services together will stay unchanged, but the number will increase from 1850 to 2600. There are also 250 business points with easy access and longer opening hours.
TNT Post is normally open between 9:00 and 17:00. Some are closed on Monday mornings and some are open on Saturday mornings. To find a TNT Post near you go to www.postkantoor.nl/ and type in your Post Code.
Please be aware that for important transactions and/or collecting mail packages unable to be delivered, identification is required either by passport or Dutch driver's license.
For complaints you can call 058 233 3333
Dutch brochures are available at the Post offices advertising the available services.
The red coloured mailboxes are available at all Post offices and in many other areas of towns and villages. They are emptied once a day. A sign indicates the time of the buslichting (collection). Mainly at 18:00 every day except Saturday. These mailboxes have two slits: One for the locale post ( local mail) (as indicated by postcode ), one for Overige bestemmingen (all other destinations).
*Note: when sending letters outside Europe you have two choices: Priority or Standard. Priority replaces the old airmail system and offers the fastest service. You will get a Priority sticker when you buy the stamps.
Within Europe, all letters go Priority except printed matter and parcels, which can be sent Standard
Looking for a post code:
www.tntpost.nl/voorthuis/site/zoeken/postcode/?bnr=HPCM-QL1Postcodezoeker
For more information on Postal matters visit: www.tntpost.nl/
ING Bank is the result of a merger of Postbank and ING. The new ING offices will also be open in the evening and at weekends. For daily banking business clients can also go to 550 existing sale points in shops such as Bruna.
Utilities
Radio, TV, Internet
There are a number of alternatives to securing telephone, internet and television connections in The Hague. One of the most popular and simplest methods is to subscribe to a package containing all three. A number of providers in The Hague are able to supply telephone, Internet and television via a broadband connection (cable and / or ADSL) providing a high-speed connection and a range of approximately 35 television channels.
The following site enables you to click on the services you require. You then enter your postcode and house number for a list of providers offering these services in your region.
www.voordeelbundel.nl/website/index/index.php .
It is possible to use separate suppliers to service your IT needs. For instance telephone and Internet can be supplied using ADSL from one supplier and cable television from another. Only cable companies have the right to broadcast BBC1 and BBC2.
For providers of the 3in 1 package (TV/Internet/Tel):
KPN www.kpn.com/ (Standard package does not include BBC1 and 2*)
Tele2 www.tele2.nl/ (No BBC1 and BBC2*)
UPC www.upc.nl / (No BBC1 and BBC2*)
Ziggo www.ziggo.nl / (Standard digital package includes BBC1 and 2*)
* Can be subject to change.
For Internet and/or Telephone:
Alice www.alice.nl
Compuserve www.compuserve.nl/
Het Net www.hetnet.nl/
Online www.online.nl
Tele2 www.tele2.nl/
Telfort www.telfort.nl
Tiscali www.tiscali.nl/
XS4ALL www.xs4all.nl/
For KPN assistance in looking for a telephone number and / or to be connected to a number abroad, you can dial 1889.
Note: Check with your IT Focal Point for recommended providers if you would like to get a connection to Shell from home.
Whether subscribing to a package or using separate suppliers, it is a good idea to consider the following factors.
Checklist in short:
Simpler to have one complete package with one provider.
Check if the channels you want to receive are provided.
Check availability at your address.
Check subscription fee and length of contract.
Check download - and upload speed.
Calculate the cost per download bit (monthly subscription fee divided by the download speed).
Are anti Spam and virus filters supplied?
Check connection cost.
Check installation procedures (will someone come to install it for you?).
Check delivery time.
Check cost of calling the help desk.
Can you keep your own email address (if applicable)?
For television and radio, a licence is not required. Some 35 Cable channels offer a wide range of programs. Dutch TV presents shows and movies in their original language and provides Dutch sub-titles. For information on television programming, go to www.eurotv.com/
Satellite Television: An alternative to cable television is satellite television. You will need a satellite dish and a decoder with a smart card. If you rent a house, you need to have permission from the landlord to install a satellite dish. You also need to check with your local town hall for restrictions on the placement of the satellite dish.
For more detail on television, Internet and telephone connections see:
www.access-nl.org/our_services/pdf/booklets/telephone_internet_and_television.pdf
Computer
To find out if your system
is compatible with local voltage and
plug types, see www.kropla.com. Dixon and Media
Markt are good places for supplies
and accessories.
Electricity, Gas, Water
Your Real Estate agent can
arrange connection or you can contact
your local town hall for details of
the local energy (Eneco) supplier.
Heating may be billed separately,
depending on whether you have a communal
supply (e.g. a central boiler for
a whole apartment building). Check
with your Real Estate agent.
Many houses are equipped with two
electricity meters – one for
peak and one for off-peak (cheap rate).
Off peak times are Monday to Friday
11 pm to 7 am and all weekend.
Telephone
When you are in temporary accommodation Actys will provide information on how to activate your phone (provider is Ziggo). When moving to permanent accommodation you can have your telephone number moved with you (as long as you give them 10 days notice).
To purchase a phone, you will need proof of identification and residence permit or employment statement from your employer. If you are not from the EU, you will be asked for a deposit of significant amount in order to obtain a telephone number. This deposit is fully refundable and will be transferred into your bank account after six months. Some phone models also include an answering machine, but instructions will be in Dutch.
There are a number of different telephone providers (see the list above), but it will be cheaper if you choose a 3-in-1 package (including Internet and TV) instead of having individual providers.
Telephone etiquette in The Netherlands might be different to what you are used to do at home. When answering the phone at home, always state your full name, and never "hello" which is considered rude in Holland.
Billing: In Holland you are not only charged for actual calling time (rates per minute), but you also have to pay a monthly fee and VAT. For a higher monthly fee you will be able to make free phone calls in the evening or at weekends.
Check www.bellen.com for reduced rates available by signing up with companies such as 3Utelecom, Budget Phone, One.tel, Pretium and Tele2.
Mobile phones come in two categories: a subscription with a calling company or pre-pay calling with pre-pay credit. Shop around to take advantage of discounts and free promotions. Subscription is better if you are a frequent user. However non-EU residents might be asked for a hefty deposit (which can be as high as €680) or even be refused. Pre-pay mobiles are more convenient but offer less roaming coverage. Please note that hand-free sets are mandatory while driving in The Netherlands.
KPN (KPN Voicemail 0900 0244) www.kpn.com/
Vodafone 065 450 0100 www.vodafone.nl/
T-mobile 0800 7111 www.t-mobile.nl/
Telfort 0800 0717 www.telfort.nl/
For a mobile phone subscription, you will need to have a residence permit. If you don't have a residence permit yet, you can get a letter from Shell saying that you are living in The Netherlands. Alternatively, pre-paid phones are available from most mobile phone shops. It is possible to move the telephone number from your pre-paid to your subscription phone later. This will be easiest if it's the same company.
Online telephone directories:
www.telefoongids.nl/
whitepages.goudengids.nl
www.yellowpages.nl
Fax directory:
www.faxgids.nl/
Public
Transport
The
Netherlands has an extensive motorway
network with well-posted signs and
boasts an excellent public transport
system. There are also special bicycle
paths (fietspad) almost everywhere.
National route description for public
transport is available on www.9292ov.nl
(Choose reisadvies and fill
in your destination address). Enquiries
on public transport can obtained from
the national number 0900 9292. The
initial message is in Dutch, but hold
the line for an operator. In The Hague,
you can also phone the HTM consumer
service on +31 (0) 70 3848666.
Trains
The yellow national timetable (spoorboekje)
is updated regularly and is available
from railway stations, the VVV (tourist
information office) and newsagents.
You can also find the timetable on
the Internet at www.ns.nl
(choose “English”
followed by “Journey and
Price” for the domestic
journey planner) or call General train
information: 0900 9292. Another possibility
is to look at teletext p.751 to 754
(on TV channels Nederland 1,2,3).
Children aged 12 and over pay full
fare, although those 4-11 accompanied
by an adult pay a flat rate (railrunner
ticket), and those under 4 are
free. One adult can take three children
on a railrunner fee. If you
travel regularly, the voordeeluren
ticket saves you 40% off the full
fare if you travel after 09:00 hrs.
Call 0900-1462 for information. The
telephone number for information about
international buses and trains is
0900 9296. You can also check www.randstadrail.nl
for further information.
International trains/Euro Star –
0900 9296
Multi Rail International – 0900
9296
Tram, Bus and Metro:
The Netherlands is divided
into public transport zones, maps
of which are available at the VVV
and transport information kiosks at
railway stations. The tickets (strippenkaarten)
are valid nationwide and may be bought
at post offices, railway stations,
some newsagents, hotel reception desks,
department stores and supermarkets.
They consist of a card divided into
strips. Strippenkaarten have
15 or 45 strips, they are blue for
adults, pink for children and senior
citizens who are entitled to reduced
fares. A certain number of these strips
should be stamped, thus cancelled,
on each journey, even if it requires
a combination of transport methods,
e.g. bus and tram, to complete the
journey. The basic fare for every
journey is two strips. Add one strip
for every zone you cross. If using
buses, state your destination to the
driver and offer your ticket for stamping.
On trams, you must obtain a stamp
from the yellow machine by folding
the strippenkaarten appropriately.
Tickets may also be bought from tram
and bus drivers, but are more expensive.
The stamped tickets are valid for
a specified duration, even if you
change lines (see the back of the
ticket). If in doubt ask the driver.
If you use buses or trams regularly
(three days a week or more), it could
be cheaper to buy a monthly pass.
There are also multi-day travel passes
valid for between 2 and 10 days that
allow for unlimited travel. The group
return, a cheap alternative to the
strippenkaarten, is a day
return fare on all public transport
facilities for a maximum of 5 people,
valid all day from 9.00am.
Be Aware! Always stamp your strippenkaart
from number 1 onwards – stamping
the last ‘strip’ on the
card will invalidate the whole strip!
Over 30 buses and tramlines will quickly
and safely take you to your destinations
within The Hague, Scheveningen and
Kijkduin, as well as to the adjoining
municipalities of Voorburg, Rijswijk,
Wassenaar, Wateringen, Leidschendam
and Delft.
The HTM (The Hague Tram Company) operates
a Friday and Saturday night service
in The Hague. Tickets to this service,
which depart from the Buitenhof and
travels four different routes, are
available from the bus driver only.
For information on the Internet, go
to:
www.ovr.nl
(in Dutch)
www.connexion.nl
Shuttle bus service to Rotterdam airport: Depart The Hague Central Station, stopover Delft. Tickets can be bought from the bus driver or the Information Desk in Rotterdam.
Taxi: (see also on
arrival - at the airport)
You will also find special taxi ranks
at the train stations and throughout
the major cities. In The Hague, you
may call:
| City
taxi |
070
3830830 |
| Den
Haag Taxi |
070
3462626 |
| Lassooij
& Zn |
070
3072000 |
| Noordzee
Taxi |
070
3589999 or 06 54785683 |
| Den
Haag/Schipol |
06
10440050 call one day before your
journey! |
| Rijswijkse
Taxi Centrale |
070
3906262 |
| Taxi Airport Service |
070 4277411 |
| Wassenaarse Taxi Service |
070 5170525 (they accept credit cards) |
| Sam Tax |
06 10440050 - 06 42000005 (they accept credit cards) |
| Hofstadtax |
070 3462626 |
| Amsterdam
|
020
6777777 |
| Central
Nederland |
0800-826-8294 |
| Taxi
information in English |
www.taxi.nl |
Fees
are calculated on a basic rate plus
a fixed rate for each km travelled.
No special night rates apply in The
Hague.
Ferries
For information on ferry services
from the Netherlands, you can go to:
|