(where and how to retrieve it)
As soon as you arrive you will be
given the telephone number of a Shell
relocation team who can advise further
on the arrival of the container in
Rotterdam. The container will be stored
until you are in your permanent accommodation.
For a fee any excess items can be
stored until your departure from The
Housing Advisors: Contact Real Estate
Service Tel. +31 (0) 70 3774046 who
will advise you on housing in The
In The Hague the housing mostly falls
into two categories, flats (apartments)
and terrace style houses (Herenhuis).
The houses are typically on 2-4 levels
and offer a reasonable amount of space.
Gardens tend to be small. Street parking
is common, although some flats have
their own car parking arrangements.
Do take the parking situation into
consideration when making a choice
, especially if you have small children.
Popular Housing Areas
for Expatriate Families in and around
||c.14km from The Hague
||15-20 mins driving time
||c.10km from The Hague
||15-20 mins driving time
||c.18km from The Hague
||35-40 mins driving time
||adjacent to The Hague
||15-20 mins driving time
||adjacent to The Hague
||15-20 mins driving time
||adjacent to The Hague
||15-20 mins driving time
||c. 20km from The Hague
||35-40 mins driving time
• Statenkwartier &
for French School, German School)
Especially popular for singles, couples
and also for families with children
in centrally located schools. The
Statenkwartier is a stylish area with
lots of charm. Here you will find
older homes/ apartments with big rooms
and high ceilings. Good shop, deli
stores cafes and restaurants are to
be found on Statenkwartier’s
main street Frederik Hendriklaan or
“The Fred”as the locals
call it. Scheveningen is a mix of
the old and new style. The seaside
promenade with restaurants and shops
is a major tourist destination. Public
transport by tram/bus is good.
• Benoordenhout (convenient
for The International School of The
Near city centre and walking distance
to the Shell offices and well located
for public transport by bus. Popular
for expatriates of many nationalities
– families or couples.
• Voorburg & Leidschendam
(convenient for The British Junior
School at Mariahoeve)
Reasonably convenient for the Shell
offices in Rijswijk. Here you will
find a generous sprinkling of expatriates
of a variety of different nationalities.
Good public transport system.
(convenient for The American School)
A village with typical Dutch charm,
popular with the diplomatic community.
The preferred location for families
with children at the American school,
also popular for the British Senior
School in Voorschoten. Houses range
from modest to palatial, but expect
to pay more than in most other areas.
Very densely populated with expatriates!
No train service, regular bus service.
Shell offices in The Hague and Rijswijk
are easy to get to by car.
(convenient for The British Senior
Another charming Dutch village on
the River Vliet. A few families from
the American School live here as well.
Not a hot spot for singles! Excellent
train and bus service to The Hague.
(Rijnlands Lyceum Oegstgeest - English
language IB programme)
Convenient to ESTEC- ESA. Still very
much a traditional Dutch community,
but does attract some expatriates
as well. Housing (and schooling) less
expensive than in Wassenaar or Voorschoten.
Not convenient for public transport
to The Hague.
• Leiden is
an old University town, with charm,
shopping and nightlife. Trains available
to Utrecht, Amsterdam and The Hague.
The outskirts of Leiden, (near Voorschoten)
are reasonably convenient to Shell
offices in Rijswijk and also the British
Company Owned Properties
In The Hague area Shell Company offers
a variety of apartments and houses.
HR Housing and relocation will inform
you about policies, as mentioned in
section 3.4.2 (Transit accommodation)
On the Dutch market we use an Estate
Agent (a Makelaar) when buying or
renting accommodation. For rental
accommodation Shell has a list of
approved NVM (Nederlandse Vereniging
voor Makelaaars) estate agents. On
the rental market a distinction is
made between fully furnished, partly
furnished and unfurnished accommodation.
Discuss with your allocated makelaar
whether you seek furnished, partly
furnished or unfurnished property.
Most partly furnished properties have
cooker, fridge, washing machine and
tumble dryer as standard items included.
Curtains and carpets may or may not
be included in the deal. If unfurnished,
light bulbs and light switches may
even be removed! It is your makelaar’s
job to help you find a suitable home
and also to negotiate the rent on
your behalf. In return you will have
to pay a fee, which can be up to one
months rent. Make sure you have a
clear understanding of the fees as
you may be asked to sign an agreement.
Most estate agents will collect you
from your hotel or transit accommodation
to show you around any properties
on offer. Ask for a print out of any
available properties on Friday afternoon.
Over the weekend you can pre-screen
the locations and decide whether it
is worthwhile arranging an appointment
to view the property the following
week. Ideals and expectations often
have to be compromised, but no Expatriate
has ever been left homeless by not
finding somewhere suitable to live!
Time and patience are needed, in large
doses, to succeed in finding a house
that will eventually become your home.
When buying a property it is recommended
to use an approved NVM estate agent.
A good makelaar will not just show
you a property; he/she will recognize
the strengths and weaknesses in a
potential purchase. Overall costs
of a house (incl. the makelaars fee)
are about 10% of the purchase price
(kosten koper). Agree the makelaars
fee before you start looking at houses!
Be aware: A verbal “yes”
is legally binding, both for renting
or buying a property.
Ask friends and neighbours for the
current wage scale for domestic help.
Your responsibilities as an employer
depend on the number of hours required
and the type of work. Many expatriates
employ a cleaner on a ‘casual’
basis. On a twice a week basis, a
cleaner will expect a two week holiday
with pay, payment while ill, and a
coffee break. It is usual to supply
a key for access to the house in your
These are the categories of domestic
help in The Netherlands:
|Babysitter (many schools have
For general help in the garden, check
the yellow pages (Gouden Gids) under
Tuinarchitect for Landscape Gardeners
or Tuinaanleg en Onderhoud for garden
upkeep and layout.
Catering help for large parties can
be found by word of mouth or under
Cateringservice in the yellow pages.
If you have acquired live
in help, you should prepare a contract
stating: working hours, salary, taxes,
duties, holiday allowance etc. You
may also be responsible for social
insurance payments. Please check with
UWV-GAK, Leeghwaterplein 1, 2521 CT
The Hague, Tel. 070 445 6666; Fax.
Driving licence requirements and
In case you hold a driving licence
coming from the European Union Member
states, Norway, Iceland or Liechtenstein
(EU/EES), you still can drive with
your licence for 10 years from the
date of issue of this foreign driving
license. However, if your driving
licence is more than 9 years, you
may continue to drive with it in the
Netherlands for one year calculated
from the date of registering with
Dutch Council, provided the driving
license is still valid.
If you are a non-European citizen
but can exchange your license for
a Dutch one you will have to pay a
fee– go to the Gemeentehuis
• 2 colour passport photos
• Original certificate of registration
• Valid foreign driving license
• Resident permit
• 30% tax rule letter
Note: be aware that there is a
period of time to exchange your driving
license, after that time you will
need to take the driving test (theory
Always keep a photocopy of your home
country, driving license.
In case you want to obtain a Dutch
driving licence you need to complete
successfully a theory and practical
test at the Central Office for Motor
Vehicle Driver Testing (CBR). Please
check with CBR, Head Office Po/Box
5301 HH Rijswijk, and tel.0703720500.
It is not possible to exchange an
international driving licence for
a Dutch driving licence.
Useful websites: www.rdw.nl
Please contact your Shell People Services
focal point for more information.
Country Specific Driving
Seat belts are mandatory,
front and back for all ages. Failure
to comply bears a heavy penalty! For
more information on “Child safety-the
rules on car seats” please visit
• No one under 18 may drive
a car and no one under 16 may drive
a motorized bike (bromfiets)
• You must carry a break down
triangle with you
• In Dutch traffic, traffic
regulations are strictly obeyed. These
are the important ones regarding the
use of bicycles or pedestrians:
• All traffic (not pedestrians)
coming from the right has the right
of way (unless there are “shark
marks on the road”)
• Traffic on the small roundabouts
has the right of way, unless indicated
• Traffic turning at a corner
must give way to all traffic, including
pedestrians that are continuing straight
• The use of marked bicycle
lanes is obligatory.
• Most main junctions have separate
traffic lights for cyclists.
• When crossing a main road
on foot make use of the marked pedestrian
crossings and mind the traffic lights.
Do not cross when the pedestrian light
is red! You could be fined.
Cyclists are not allowed to cycle
on pavements (sidewalks) in The Netherlands.
There are cycle paths all over to
ensure cyclists’ safety. Cyclists
are expected to signal any change
of direction by hand. Beware of small
but fast motorbikes that also use
the cycle paths. Observe the special
traffic lights for cyclists at major
intersections. If there is no bike
path, cyclists may ride on the street,
keeping to the right as much as possible.
You are advised to keep you bike under
lock when not in use and park it at
secure bicycle shelters whenever possible
to avoid theft. Cycling when drunk
or not using your lights at night
will incur a fine.
• It is advisable to set up
a bank account as soon as possible
because credit cards are not always
accepted in all shops, especially
in the supermarkets. The ABN-AMRO
bank is a commonly used bank amongst
expatriates in The Hague area, particularly
as there is a branch in both the Shell
building in Carel van Bylandtlaan
16 and Volmerlaan in Rijswijk. Banking
hours in the Netherlands are Monday
to Friday from 09.00 till 17.00 hrs.
One evening per week, known as koopavond
(shopping evening), large shops stay
open until 21.00 hrs. Some banks and
post offices will remain open until
20.30 or 21.00 hrs.
There are various methods
• PIN (personal
identification number) debit card
system is widely used for the daily
shopping in the supermarket as well
as department stores, petrol stations
and restaurants. It is a must as there
is no equivalent to the chequebook
in The Netherlands. With the PIN card
you are able to draw money from your
account at the many cash point machines.
Allow a few weeks after you have opened
an account to receive your PIN card.
It is not uncommon to pay cash in
smaller shops and also when receiving
goods delivered to your home.
• Businesses and institutions
frequently use Acceptgiro’s.
An accept giro form is attached to
your bill. It carries the name and
the account of the beneficiary and
sometimes the amount due. Simply enter
your account number (and amount if
necessary) and sign your name. You
send the accept giro to your bank
for payment and the amount will be
transferred from your account to that
of your creditor.
• Internet banking transfers
are also common methods of payment.
Shortly after opening an account you
will receive personalised Bank giro
transfer forms (overschrijving). Indicate
how much you want to transfer, fill
in the name and place of residence
of the beneficiary and a payment reference.
Send the form to your bank. The money
is deducted from your account within
a few days and credited to the beneficiary's
• Standing orders, direct
debits and Euro cheques are
commonly used services/facilities.
A charge is made for any currency
• Internet Banking
from home is the most efficient way
of running your account. Ask your
bank for details and an application
is a ‘smart card’ facility
on your PIN pass or as a separate
pass. No password is necessary to
access the amount loaded on your card
and the purpose is to make it simple
to pay those small amounts on parking
meters, cinema tickets, train fares
etc. You will find a chipKnip cash
point located together with the normal
bank cash point machines.
The Netherlands, insurance policies
are purchased from an insurer, either
directly or via an intermediary. As
both bank and insurer they can offer
tailor-made advice and a range of
products and services that ties in
with your specific situation. The
banks in the Netherlands can take
care of your personal insurance matters,
like liability insurance, house contents
insurance, house insurance, continuous
travel insurance, car insurance, car
legal aid insurance, passenger accident
insurance, insurance for valuables,
family legal aid insurance etc.
The most popular is Albert Heijn,
but there are many others like Super
de Boer, Konmar, Aldi, Lidl and Hoogvliet.
Check your local store for opening
hours, but most are open well into
the evening during the week. Albert
Heijn now also has a dry-cleaning
service. Many supermarkets will provide
self-service coffee to their customers
and most have a selection of fresh
flowers on sale. You are also able
to buy strippenkaarten for the trams
and phone cards for mobile and public
For Albert Heijn’s online shopping
Expat / International food
You can find international
food products and ingredients in the
various specialty shops in expatriate
neighbourhoods - French traiteurs,
Italian trattorias, Indonesian tokos
Please see Appendix for a list or
contact Outpost The Hague for more
It is worth getting an air
mile card to collect points on your
purchases. A list of participating
shops is provided with the application
e.g. points are awarded with Shell
petrol and can be exchanged for goods,
part payment or donated to your favourite
Many shops run a system where you
either receive a discount on certain
goods with your bonus card (Albert
Heijn, Hoogvliet) or you collect points
to award you with a discount once
you have spent a certain amount. Only
worth doing in the latter case if
you are a frequent shopper in that
Ikea offers Shell
employees a 5% discount on all purchases
at IKEA in Delft. You will need to
take a valid Shell ID-card with you.
Go to the sales counter in the Work
IKEA area of the showroom on the first
floor where you will receive a pass
you can use to receive the discount.
You pay for all your purchases at
the check outs. The 5% discount will
be deducted automatically and you
will receive a cash receipt.
Employees who are sent to work abroad
or those who are planning to go back
to their home country are entitled
to a 10% discount on all purchases
and IKEA takes care of the 19% Dutch
VAT refund. This offer is limited
to employees going/returning to one
of 38 specified countries (see the
list of countries attached).
For further information about these
services or if you would like a copy
of the English-language edition IKEA
catalogue, please contact delft@memo.IKEA.com
A full range of household items can
be found in Vroom & Dreesman,
de Bijenkorf and HEMA. In general
shops in The Netherlands except in
The Hague are closed on Sunday and
Monday morning and open from 09:00
– 18:00 hrs on weekdays, 09:00
– 17:00 hrs on Saturdays.
There is a special shopping night
once a week, koopavond, when the shops
stay open until 21:00 hrs (Thursday
night in The Hague).
Batavia Stad Outlet Shopping Area
northeast of Amsterdam – more
than 70 stores filled with international
clothes labels as well as shoes, crockery,
gifts, jewellery, books and CDs.
In the Netherlands there are many
possibilities of ordering a variety
of products by mail order over the
Internet. A few to mention are:
UK based and a great one for books,
CD’s, DVD’s. It provides
you with a very efficient service.
No import duty to be paid, only the
postage. Be aware of Amazon.com which
is based in the United States and
you will have to pay import duty!
In Belgium we have www.proxis.nl.
Another recommendable DVD-CD shop
online is www.plato.nl.
For electronics, “Correct”
now offers an online ordering service www.correct.com.
Computers and computer equipment can
be ordered from www.informatique.nl.
provides a similar service.
Interested in buying clothes try www.wehkamp.nl.
A company that already existed before
the Internet era. Please contact Outpost
The Hague for more information on
the various mail order companies.
The open market is an economical
source of fresh fruit and vegetables,
dried fruits and nuts, fish, cheese,
pet food, clothes, plants and flowers,
antiques, stamps, books and many other
goods. Independent merchants who travel
to different locations on a regular
basis stock these colourful market
stalls. Most communities have at least
one market day per week. Check with
your neighbours or the gemeentehuis.
In the larger cities they will be
more or less permanent fixtures. As
an example of what you can expect,
we have listed a variety of markets
in, The Hague, Amsterdam, Rotterdam
and Wassenaar areas.
In The Hague Area
(stamps, Shell expatriate mail)
Opening times of the Post Office
might vary but are mainly open from
Monday through Friday between 09.00
-17.00 hrs and Saturday morning.
Please be aware that for important
transactions and/or collecting mail
packages unable to be delivered, identification
is required either by passport or
Dutch driver’s license. Also
note that you cannot use your bankcard
from any commercial bank for payment,
so cash is required. However you can
use the cash point machine outside
the post office to make a cash withdrawal
from your bank PIN card.
Services provided by the Post Office
TPG can be split into two main areas:
TPG and the Postbank.
Has a customer service (klantenservice)
and the operators do speak English
Tel. 058- 233 3333. The messages will
be in Dutch but if you press 9 (voor
alle overige vragen) for all
your other questions you will get
a real voice on the other end of the
phone. Dutch brochures are available
at the Post offices advertising the
available services. The red coloured
mailboxes are available at all Post
offices and in many other areas of
towns and villages. They are emptied
once a day. A sign indicates the collection
(buslichting) time. Mainly
at 18.00 hours every day except Saturday.
These Mailboxes have two slits: One
for the local mail (as indicated by
postcode), one for all other
destinations (Overige bestemmingen).
when sending letters outside Europe
you have two choices: Priority or
Standard. Priority replaces the old
airmail system and offers the fastest
service. You will get a Priority sticker
when you buy the stamps.
Within Europe, all letters go Priority
except printed matter and parcels,
which can be sent Standard
Is a bank operated by the
TPG at all Post Offices. It might
be in a Post Office but it functions
as a bank with savings accounts, electronic
fund transfers, debit and credit cards,
loans, ATM’s etc. Bank from
home with their Girotel software.
For more information on Postal matters
visit the TPG website: www.tpgpost.nl.
TV, Radio, Internet
For television and radio, a licence
is no longer required. The fees are
automatically deducted from your taxes.
Some 35 Cable channels offer a wide
range of programs. Dutch TV leaves
shows and movies in their original
languages and translates the captions.
For information on television programming,
go to www.eurotv.com
Cable television (kabel televisie)
is available in most areas. Payment
used to be included in your energy
bills but nowadays most people receive
a separate bill from the cable company.
Your Real Estate agent should be able
to arrange for hook-up. Cable companies
also offer Internet via the cable.
Casema is a cable operator that is
active in cities like The Hague, Utrecht
and Breda. Casema’s list of
services available includes: Internet
via the cable, pay- per-view, alarm
systems, home shopping, digital shopping,
digital television, data communication
and video-on-demand. For more information,
please go to www.casema.nl
or you can call on 0900-8896 (General
Information and New clients) for the
customer services desk. To subscribe,
you can fill in the online customer
registration form or “machtigingskaart”.
Satellite Television: If you rent
a house, you need to have permission
from the landlord to install a satellite
dish. You also need to check with
your localtown hall for restrictions
on the placement of the satellite
dish. Holland is fortunate to have
an excellent telecommunications infrastructure
and boasts one of the largest per
capita rates of PC usage.
To find out if your system
is compatible with local voltage and
plug types, see www.kropla.com.
KPN Telecom also offers ADSL. This
high-speed Internet connection ensures
a faster and more secure access. This
service can also be ordered through
other companies. For information call
The Netherlands has over 100 Internet
services providers: Planet Internet,
Xs4all, Casema, Zon, Euronet Internet,
Tiscali and Wanadoo. See thelist.internet.com
or a complete listing. Dixon and Media
Markt are good places for supplies
Electricity, Gas, Water
Your Real Estate agent can
arrange connection or you can contact
your local town hall for details of
the local energy (Eneco) supplier.
Heating may be billed separately,
depending on whether you have a communal
supply (e.g. a central boiler for
a whole apartment building). Check
with your Real Estate agent.
Many houses are equipped with two
electricity meters – one for
peak and one for off-peak (cheap rate).
Off peak times are Monday to Friday
11 pm to 7 am and all weekend.
To get your home telephone
connected, you can visit the nearest
KPN Primafoon shop for details or
call 0900-0244 (and select option
1). For information on installing
discount numbers, caller id or telephone
bill enquiries, you can call their
self-service line 0800-0429 or check
out their website: www.kpn-telecom.com
(in Dutch). To purchase a phone, you
will need proof of identification
and residence permit or employment
statement from your employer. If you
are not from the EU, you will be asked
for a deposit of significant amount
in order to obtain a telephone number.
This deposit is fully refundable and
will be transferred into your bank
account after six months. Some Primafoon
models also include a telephone answering
machine, but instructions will be
Note: The contract
KPN sends in the mail must be signed
and returned with a passport photocopy.
If this is not done, KPN will disconnect
its services after a few weeks.
Basic phone services come in two categories:
analogue (less expensive but slow
if you wish to use the Internet) or
ISDN (faster but more expensive; needs
extra equipment and professional installation).
Telephone etiquette in The Netherlands
might be different to what you are
used to do at home. When answering
the phone at home, always state your
full name, and never “hello!”
which is considered rude in Holland.
Billing: In Holland
you are not only charged for actual
calling time (rates per minute), but
you also have to pay a monthly fee
and VAT. There are also different
kinds of rates and services. You can
ask for a detailed invoice, but you
will be charged extra. Online billing
is also possible. Check www.kpn.com
for reduced rates available by signing
up with companies such as 3Utelecom,
Budget Phone, One.tel, Pretium and
Mobile phones come in two
categories: a subscription with a
calling company or pre-pay calling
with pre-pay credit. Shop around to
take advantage of discounts and free
promotions. Subscription is better
if you are a frequent user. However
non-EU residents might be asked for
a hefty deposit (which can be as high
as €680) or even be refused.
Pre-pay mobiles are more convenient
but offer less roaming coverage. Please
note that hand-free sets are mandatory
while driving in The Netherlands.
a mobile phone subscription, you will
need to have a residence permit. If
you don’t have a residence permit
yet, you can get a letter from Shell
saying that you are living in The
Netherlands. Alternatively, pre-paid
phones are available from most mobile
Online telephone directories:
Netherlands has an extensive motorway
network with well-posted signs and
boasts an excellent public transport
system. There are also special bicycle
paths (fietspad) almost everywhere.
National route description for public
transport is available on www.9292ov.nl
(Choose reisadvies and fill
in your destination address). Enquiries
on public transport can obtained from
the national number 0900 9292. The
initial message is in Dutch, but hold
the line for an operator. In The Hague,
you can also phone the HTM consumer
service on +31 (0) 70 3848666.
The yellow national timetable (spoorboekje)
is updated regularly and is available
from railway stations, the VVV (tourist
information office) and newsagents.
You can also find the timetable on
the Internet at www.ns.nl
followed by “Journey and
Price” for the domestic
journey planner) or call General train
information: 0900 9292. Another possibility
is to look at teletext p.751 to 754
(on TV channels Nederland 1,2,3).
Children aged 12 and over pay full
fare, although those 4-11 accompanied
by an adult pay a flat rate (railrunner
ticket), and those under 4 are
free. One adult can take three children
on a railrunner fee. If you
travel regularly, the voordeeluren
ticket saves you 40% off the full
fare if you travel after 09:00 hrs.
Call 0900-1462 for information. The
telephone number for information about
international buses and trains is
0900 9296. You can also check www.randstadrail.nl
for further information.
International trains/Euro Star –
Multi Rail International – 0900
Tram, Bus and Metro:
The Netherlands is divided
into public transport zones, maps
of which are available at the VVV
and transport information kiosks at
railway stations. The tickets (strippenkaarten)
are valid nationwide and may be bought
at post offices, railway stations,
some newsagents, hotel reception desks,
department stores and supermarkets.
They consist of a card divided into
strips. Strippenkaarten have
15 or 45 strips, they are blue for
adults, pink for children and senior
citizens who are entitled to reduced
fares. A certain number of these strips
should be stamped, thus cancelled,
on each journey, even if it requires
a combination of transport methods,
e.g. bus and tram, to complete the
journey. The basic fare for every
journey is two strips. Add one strip
for every zone you cross. If using
buses, state your destination to the
driver and offer your ticket for stamping.
On trams, you must obtain a stamp
from the yellow machine by folding
the strippenkaarten appropriately.
Tickets may also be bought from tram
and bus drivers, but are more expensive.
The stamped tickets are valid for
a specified duration, even if you
change lines (see the back of the
ticket). If in doubt ask the driver.
If you use buses or trams regularly
(three days a week or more), it could
be cheaper to buy a monthly pass.
There are also multi-day travel passes
valid for between 2 and 10 days that
allow for unlimited travel. The group
return, a cheap alternative to the
strippenkaarten, is a day
return fare on all public transport
facilities for a maximum of 5 people,
valid all day from 9.00am.
Be Aware! Always stamp your strippenkaart
from number 1 onwards – stamping
the last ‘strip’ on the
card will invalidate the whole strip!
Over 30 buses and tramlines will quickly
and safely take you to your destinations
within The Hague, Scheveningen and
Kijkduin, as well as to the adjoining
municipalities of Voorburg, Rijswijk,
Wassenaar, Wateringen, Leidschendam
The HTM (The Hague Tram Company) operates
a Friday and Saturday night service
in The Hague. Tickets to this service,
which depart from the Buitenhof and
travels four different routes, are
available from the bus driver only.
For information on the Internet, go
Taxi: (see also on
arrival - at the airport)
You will also find special taxi ranks
at the train stations and throughout
the major cities. In The Hague, you
3589999 or 06 54785683
10440050 call one day before your
information in English
are calculated on a basic rate plus
a fixed rate for each km travelled.
No special night rates apply in The
Shuttle bus service to Rotterdam airport:
Depart The Hague Central Station,
stopover Delft. Tickets can be bought
from the bus driver or the Information
Desk in Rotterdam.
For information on ferry services
from the Netherlands, you can go to:
Books for Repats
Terug naar Nederland,
KIT (Koninklijk Instituut van de Tropen),
Een praktisch en realistisch handboek
voor de Nederlandse Expatriates die
terugkeren naar Nederland. Het behandelt
op een helder manier hoe de gewenning
verloopt en geeft zeer bruikbare tips
om het proces van terugkeer te vergemakkelijken.
In dit boek passeren de problemen
die zich bij terugkeer kunnen voordoen
de revue: aanpassingsperikelen op
het werk, het opnieuw moeten wennen
aan de Nederlandse bedrijfscultuur,
problemen op school voor kinderen,
partners die (weer) moeten wennen
aan een nieuwe positie in het gezin
en de samenleving.
Homeward Bound, a spouse's guide
to repatriation, Robin Pascoe,
An excellent book about the challenges
of re-entry Homeward Bound: A Spouse's
Guide to Repatriation captures the
emotional upheaval experienced by
many returning spouses. It is the
first book of its kind to deal exclusively
with the re-entry challenges of the
Drawing on her personal experience,
Pascoe takes the reader step-by-step
through the repatriation process,
reassuring others like herself that
they are not alone in the emotional
journey home. She addresses and offers
advice to such re-entry challenges
as professional reinvention, coping
with re-entry shock, settling in the
children, and suppressing a natural
anger and rage against the working
partner. Health issues are also discussed,
notably fatigue and depression.
Throughout Homeward Bound, Pascoe
uses her natural warmth and humour
to tell her own story of coming home
in the hope of reducing the natural
stresses of the experience for others.
Insightful and practical, expatriate
spouses contemplating leaving the
overseas life, or those just trying
to cope with being home, will feel
ready to move on with their new lives
after reading this book.
Robin Pascoe has a very catching phrase
to describe: What is re-entry shock?
"It's like wearing contact lenses,
only in the wrong eyes! Everything
looks almost right". Keep this phrase
in the back of your mind when starting
to settle back into the Dutch society.
The Holland Handbook van uitgeverij
Xpat Media bidet veel praktische informatiie
over Nederland. Het is in het Engels
en eigenlijk bedoeld voor niet-nederlanders
die naar Nederland komen, maar bieden
ook repatriaten prima praktische informatie.
Het komt ieder jaar uit. Tel: + 31
(0) 70 3063311. www.hollandhandbook.com
The Art of coming home
by Craig Storti
Synopsis: The evidence is compelling:
the overwhelming majority of people
returning from a period living or
working abroad find returning to their
home culture more difficult than adjusting
to the foreign culture. Expecting
that home will be the way it was when
they left, most returnees are shocked
to discover that both they and their
home have changed. Indeed the differences
between what they expect and what
they actually find are so striking
that the phenomenon of re-entry is
known as "reverse culture shock".
In this book, the author takes readers
through the re-entry experience. He
discusses the highs and lows, the
problems and the solutions and what
to expect at each stage along the
way, defining four clear stages -
leave taking and departure, the "honeymoon",
reverse culture shock and readjustment.
He provides practical suggestions
for successful repatriation, looking
at the issues most returnees face.
Websites for Repats
Quote: "ExpatExpert is designed to
inform and advise, and offer online
friendship to relocating expatriate
spouses and families from best selling
author Robin Pascoe".
An excellent website. Interesting
articles, especially for Re pats under
the heading Coming Home such as Expat
vs Repat: what is Re-entry Shock?
A child's Re-entry Shock.
Transition Dynamics is a consultancy
serving the International Expatriate
and Repatriate Community.
There I found a good article about
Re entry as well written by Sheila
Ramsey and Barbara Schaetti called
"Reentry: Coming 'Home' to the Unfamiliar".
Repatriates may feel like strangers
in a strange land.
De Stichting De Vliegende Hollanders
ondersteunt en begeleidt jongeren
bij terugkomst in de Nederlandse maatschappij.
Voor, door en met Nederlandse jongeren
die in het buitenland hebben gewoond
0900-Watnu is a service provider that
can help promptly. In Dutch or English
0900-Watnu is available 24 hours per
day and 7 days per week.
0900-Watnu offers a wide range of
services from urgent domestic repairs
to ordering a taxi, to the doctor's
night shifts and chemists on duty.